At no extra cost, we find you the best rates and redirect your orders to known and reliable instant exchanges. We don't interfere in your transaction nor do we collect your data.
Make your trade in 5 Steps:
1. Select whether you want to make a standard swap or a payment, then choose the coins you wish to change between and the amount you wish to trade.
2. Click 'Exchange' and wait for a few seconds while we search for the best rates for you.
3. Choose your rate and exchange between the options available, fill in the address in which you want to receive your funds and click 'Confirm Exchange'. Make sure you choose your desired network for coins that have more than one option.
4. An address will be generated, to which you must send the amount you chose. Use your cryptocurrency wallet to make the transfer.
5. You can check your transaction status on the same screen. Soon you'll receive your desired coins in the address you provided.
Here we try to answer the most frequent questions and doubts.
In case you still have a question, please feel free to contact us and we'll be happy to answer!
We are an exchange aggregator focused on privacy. When you fill in your desired transaction, we search the best possible rates in our partner exchanges. This means there's no need for you to open an account in a centralized exchange, nor provide your personal information.
You transfer the chosen amount to the address provided by the exchange, the trade is made and you receive your desired coins directly in your chosen address. It's a fast and safe way of exchanging your coins with anonymity without the hassle and privacy risks of using centralized exchanges.
We only redirect your order to known and reliable non-custodial exchanges, that receive your deposit, process the trade and transfer your funds directly to your chosen address. We do not have access to your coins at any point of the transaction.
KYC (Know Your Customer) is a procedure to confirm your identity. It usually means you have to send the exchange an official ID and a selfie. Clearly, this is burdensome, and brings many risks of data theft.
Your Wallet is where your cryptocurrency is "stored", it is software you use to create transactions and check your balance. It has one or more addresses, public keys which others can use to send you transactions. There are many different wallets for many different coins, it is up to you to choose which one to use. If you do not have much experience dealing with crypto and its wallets and addresses, you can know more about the basics in this Cryptocurrency Guide.
Usually a transaction takes between 2 and 30 minutes to complete. Depending mostly on the chosen coins and the existence of congestion on their respective networks. Coins with a long transaction confirmation time take longer and the opposite is true for coins with a short transaction confirmation time.
All fees are already included in the shown rate. They consist of network transaction fees and exchange fees. This means bigger transactions can have better rates, as the network transaction fees are diluted. You do not pay anything extra for using our service instead of using directly your chosen exchange. We do receive a comission for referring the exchange, but it comes out of the exchange's fee so it doesn't change your rate.
Each exchange has its own KYC/AML policy, and they may hold your transaction and demand KYC/AML verification before completing it. Our partner exchanges rarely do this, but even if it happens they usually give you the choice of refusing and getting a refund instead. You can check each exchange's policies on their websites.
No KYC. Never asks for verification. Very rarely asks for KYC, and refunds if refused. Rarely asks for KYC, but refunds after a few days if refused. May ask for KYC, and may block funds if refused.
We do not store any of your data, but your chosen exchange may store your transaction details (amount, coins and addresses). In case you want an extra layer of privacy and anonymity, we recommend you split your trade in 2, using Monero as an intermediary, i.e. doing BTC XMR ETH instead of BTC ETH.
While a few exchanges accept trades as small as $10, many of them have larger minimum amounts for trading, since network transaction fees may severely impact the rates of small trades. So if you are only checking rates, make sure to use amounts close to what you'll actually trade to get more precise rates.
Sometimes it may be difficult finding rates when trading directly one less popular coin for another. In this case, using a more popular coin as intermediary can help.
A floating rate is an estimate. When the exchange confirms your deposit, they will check market conditions and pick an appropriate new rate. If it’s far enough from the original estimate, some exchanges prompt you if you want to proceed with this new rate or request a refund. Floating rates are recommended for most transactions where you have a known starting amount that you want to convert, since variable rates are better than fixed rates.
Fixed rates are good for paying invoices. If you know you need to pay 0.1 XMR, you can “lock in” a fixed amount of BTC necessary to get 0.1 XMR. However, if the market moves too much, the exchange may still decide to refund the transaction instead of proceeding with the quote.
For these reasons we suggest you use floating rate whenever possible. In any case we recommend you have your wallet ready before confirming your transaction to avoid having your transaction expire before blockchain confirmation.
Depends on the chosen exchange, usually if you send an amount greater than expected, the difference is refunded deducted of the network transaction fee. If you send less than expected some exchanges will cancel your transaction and refund you, others will complete the transaction sending you proportionately less. Always take care to send the exact amount to the address provided to avoid such problems.
Although very rare, this can happen. If necessary, some exchanges ask you in which address you want your refund instead of automatically refunding to your sending address. In this case you must enter the exchange's site and use your transaction details to inform them the refund address. At the end of your transaction we provide you with all its details with the chosen exchange, with this information you can contact the exchange directly to solve your problem. You can also email us and we'll do our best to help you.